A new cooperative effort between the City of Romulus and DTE Energy may bring several areas of the community into the light.
Officials from the city and the utility company have agreed to a new streetlight project that will respond to citizen reports of broken or out-of-service lights in the city through the department of assessment.
The program was launched earlier this month as city officials asked every city department to promote and publicize the new effort on social media.
If residents notice an outage or a blinking streetlight, or a streetlight illuminated during the day, they are asked to report the situation to the assessment department at (734) 942-7520 or email the report to jalbert@romulusgov.com. Callers will receive a voicemail message if they call after regular hours. Reports should include a pole number for the light which can be found on a metal tag attached to the fixture. Reporting the nearest cross street and the street on which the light is located will also help expedite the repairs, officials said.Streetlights that have been damaged or vandalized or are not working properly should be reported to the department. According to DTE, those complaints should result in a normal repair within five to seven days. If the problem requires underground cable or replacing a pole, the repair could take up to 20 days, according to DTE.
