Thursday, July 15, 2021

Romulus reinstates delinquent water shut-off penalties

Those with late water bills in Romulus could be subject to a shut off of service, city officials cautioned.

The delinquent water policy in the city, deferred during the COVID pandemic, was reinstated effective July 2 and includes the former provisions which include water shut off for delinquencies of $300 or more.

There is also a 10-percent penalty fee assessed to water bills beginning in July. The 10-percent only applies to the current charges if the balance is not paid in full by the due date, officials said. 

Accounts with delinquent water bills more than $300 will be subject to disconnection. Those residents who have unpaid water bills for periods before July 1, 2021 must contact the water department to make arrangements for a payment plan on the past due amount.

All customers will be eligible for a new payment plan, regardless if they have defaulted on a previous payment plan, officials said. Residents can contact the water department at (734) 942-7560 for more information or to make payment arrangements. Business hours are 8 a.m. until 4 p.m. Monday through Friday.